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What Parks is reporting makes sense if you are thinking about the Internet from today's perspective of speed, service and price. The Internet, though, is evolving, with new services, lower prices and faster speeds. I see continued growth. - Jeff Kagan Quotes

What Parks is reporting makes sense if you are thinking about the Internet from today's perspective of speed, service and price. The Internet, though, is evolving, with new services, lower prices and faster speeds. I see continued growth.

This could be devastating to the users who are about to be turned off, but they should have switched phones and networks by now. It won't be as many as you think. Many will switch in the last few days of the month. I'd say the first week or two of January will be very busy in their stores and the stores of the competitors. - Jeff Kagan Quotes

This could be devastating to the users who are about to be turned off, but they should have switched phones and networks by now. It won't be as many as you think. Many will switch in the last few days of the month. I'd say the first week or two of January will be very busy in their stores and the stores of the competitors.

It's the next natural wave of industry consolidation. - Jeff Kagan Quotes

It's the next natural wave of industry consolidation.

Sprint has been moving more into the wholesale side of the wireless market and the agreements mean at t the very least, more traffic will flow over its network. - Jeff Kagan Quotes

Sprint has been moving more into the wholesale side of the wireless market and the agreements mean at t the very least, more traffic will flow over its network.

We started out with seven 'baby Bells' and AT and T back in 1984 with the divestiture. Prior to that there was basically one company, AT and T. Today there are many companies offering telephone, television, wireless and Internet. - Jeff Kagan Quotes

We started out with seven 'baby Bells' and AT and T back in 1984 with the divestiture. Prior to that there was basically one company, AT and T. Today there are many companies offering telephone, television, wireless and Internet.

Both the telephone companies and the cable industry are gearing up to go to battle with each other. - Jeff Kagan Quotes

Both the telephone companies and the cable industry are gearing up to go to battle with each other.

There are just too many separate companies competing. They are all smaller than ever before and the number of customers they market to are also shrinking due to mergers. - Jeff Kagan Quotes

There are just too many separate companies competing. They are all smaller than ever before and the number of customers they market to are also shrinking due to mergers.

The world has changed. It's like 'The Time Machine.' They fell asleep and woke up and the world moved past them. - Jeff Kagan Quotes

The world has changed. It's like 'The Time Machine.' They fell asleep and woke up and the world moved past them.

Past

It's just going to start an avalanche of mergers in this sector. It's been waiting too long. The carriers are fewer but larger than ever... and it makes sense for them to change and merge. - Jeff Kagan Quotes

It's just going to start an avalanche of mergers in this sector. It's been waiting too long. The carriers are fewer but larger than ever... and it makes sense for them to change and merge.

The entire wireless industry is very healthy, and growing very rapidly at this point. - Jeff Kagan Quotes

The entire wireless industry is very healthy, and growing very rapidly at this point.

The bargains are going to come when you put [services] all under one roof. - Jeff Kagan Quotes

The bargains are going to come when you put [services] all under one roof.

AT&T was able to beat them to the punch. - Jeff Kagan Quotes

AT&T was able to beat them to the punch.

Now customers realize there are a lot of competitors. BlackBerry is not the only cat in the bag anymore. - Jeff Kagan Quotes

Now customers realize there are a lot of competitors. BlackBerry is not the only cat in the bag anymore.

You're going to have many more services to buy, so I think we're going to end up buying more of them. - Jeff Kagan Quotes

You're going to have many more services to buy, so I think we're going to end up buying more of them.

But we have to remember redesigning a company is like changing the set at a play while the play is still on. It can be filled with quite a bit of confusion. - Jeff Kagan Quotes

But we have to remember redesigning a company is like changing the set at a play while the play is still on. It can be filled with quite a bit of confusion.

Telecom is not the same industry it was, and it is still changing. I don't believe the average customer or investor really understands all the changes that are occurring in telecom. - Jeff Kagan Quotes

Telecom is not the same industry it was, and it is still changing. I don't believe the average customer or investor really understands all the changes that are occurring in telecom.

The Bells are in much stronger shape than their counterparts. - Jeff Kagan Quotes

The Bells are in much stronger shape than their counterparts.

AT&T is reinventing itself as a voice over IP player, - Jeff Kagan Quotes

AT&T is reinventing itself as a voice over IP player,

I think branding is going to be key and this ESPN offering has a built-in customer base -- all ESPN viewers and readers. So they have that universe of customers to start with. Now they have to develop the kind of content at the kind of price that the base will choose to access. - Jeff Kagan Quotes

I think branding is going to be key and this ESPN offering has a built-in customer base -- all ESPN viewers and readers. So they have that universe of customers to start with. Now they have to develop the kind of content at the kind of price that the base will choose to access.

There's an explosion of wireless services that are available and a screaming need for spectrum. This is going to be a big boost for the industry. - Jeff Kagan Quotes

There's an explosion of wireless services that are available and a screaming need for spectrum. This is going to be a big boost for the industry.

You can watch TV on your cable, you can watch TV on your telephone, you can watch TV on the computer. This is a transformation that is changing the industry. - Jeff Kagan Quotes

You can watch TV on your cable, you can watch TV on your telephone, you can watch TV on the computer. This is a transformation that is changing the industry.

AOL has tried many things over the years to solve this problem and none of them have worked. This [plan] sounds good. It's a branding solution that helps AOL remain important to the customer. AOL has to prove it works, but it could be what AOL is looking for. - Jeff Kagan Quotes

AOL has tried many things over the years to solve this problem and none of them have worked. This [plan] sounds good. It's a branding solution that helps AOL remain important to the customer. AOL has to prove it works, but it could be what AOL is looking for.

The Internet is quickly becoming a broadband tool. Most people do not get value in a dial-up world anymore. - Jeff Kagan Quotes

The Internet is quickly becoming a broadband tool. Most people do not get value in a dial-up world anymore.

The television industry is reinventing itself, the same way the telephone industry is reinventing itself and they are all blending, - Jeff Kagan Quotes

The television industry is reinventing itself, the same way the telephone industry is reinventing itself and they are all blending,

There will be quite a bit of choice when it comes to watching television and unlike yesterday where customers chose one company to order television from, tomorrow they may choose multiple providers based on the offers. New technologies, and new ways of delivering television shows, like over the net opens up whole new ways to compete and offer services. We are way too early to predict a winner as the industry expands and changes. This is the fun part of watching all the ideas bubble up and find their way, or not. - Jeff Kagan Quotes

There will be quite a bit of choice when it comes to watching television and unlike yesterday where customers chose one company to order television from, tomorrow they may choose multiple providers based on the offers. New technologies, and new ways of delivering television shows, like over the net opens up whole new ways to compete and offer services. We are way too early to predict a winner as the industry expands and changes. This is the fun part of watching all the ideas bubble up and find their way, or not.

Hopefully WorldCom will not use its debt-free status to start a price war. - Jeff Kagan Quotes

Hopefully WorldCom will not use its debt-free status to start a price war.

Debt

Hopefully WorldCom will not use its debt-free status to start a price war, - Jeff Kagan Quotes

Hopefully WorldCom will not use its debt-free status to start a price war,

Debt

The problem with telecom is not only that it's going through the same economic issues as the rest of the market, but that it's also an industry in transition. Five years ago, AT&T's primary competitors were MCI and Sprint, and now it's the Bells and cable companies. Investors aren't sure what the industry is going to look like and which horse to put their $2 bet on. - Jeff Kagan Quotes

The problem with telecom is not only that it's going through the same economic issues as the rest of the market, but that it's also an industry in transition. Five years ago, AT&T's primary competitors were MCI and Sprint, and now it's the Bells and cable companies. Investors aren't sure what the industry is going to look like and which horse to put their $2 bet on.

Rest

Wireless is too dependent on the external power supply. And since wireless phones are becoming the main phone line for many people, the industry has to make sure that customers have the same kind of reliability as with landlines. - Jeff Kagan Quotes

Wireless is too dependent on the external power supply. And since wireless phones are becoming the main phone line for many people, the industry has to make sure that customers have the same kind of reliability as with landlines.

Power

Nextel is going to need a couple of buffers, and the lack of interoperability is one. If they didn't have these buffers, they'd be in serious trouble. - Jeff Kagan Quotes

Nextel is going to need a couple of buffers, and the lack of interoperability is one. If they didn't have these buffers, they'd be in serious trouble.

Nextel is going to need a couple of buffers, and the lack of interoperability is one, ... If they didn't have these buffers, they'd be in serious trouble. - Jeff Kagan Quotes

Nextel is going to need a couple of buffers, and the lack of interoperability is one, ... If they didn't have these buffers, they'd be in serious trouble.

If the FCC takes a hands-off approach, it'll be like flipping a switch, and the lights will all come on for every Internet executive. Any company that has a huge Internet customer base, it's a natural. - Jeff Kagan Quotes

If the FCC takes a hands-off approach, it'll be like flipping a switch, and the lights will all come on for every Internet executive. Any company that has a huge Internet customer base, it's a natural.

The directories business is not going away. But everything telecom related is in a state of flux. - Jeff Kagan Quotes

The directories business is not going away. But everything telecom related is in a state of flux.

Is SBC buying at the right price? That's the key. It could cost less to do a deal in a year. - Jeff Kagan Quotes

Is SBC buying at the right price? That's the key. It could cost less to do a deal in a year.

Of all the names in telecom, only one has the history of AT&T. AT&T was the name of the phone company since we were kids, and in fact since our parents and our grandparents were kids. It would have been sad and a waste of all that historic brand value.

This is a normal increase for Comcast. But we're getting to the end of the line in terms of what customers are willing to accept in terms of these increases. - Jeff Kagan Quotes

This is a normal increase for Comcast. But we're getting to the end of the line in terms of what customers are willing to accept in terms of these increases.

Cable companies wanted to get into the wireless space but the other major network providers are already affiliated with wired telecommunications services providers, while Sprint is independent. - Jeff Kagan Quotes

Cable companies wanted to get into the wireless space but the other major network providers are already affiliated with wired telecommunications services providers, while Sprint is independent.

Space

This really is about reinventing SBC. - Jeff Kagan Quotes

This really is about reinventing SBC.

This ad campaign is AT&T's chance to explain what the industry is going to look like going forward and what its role will be. By taking the AT&T name, the company got a chance to reinvent itself in the marketplace. - Jeff Kagan Quotes

This ad campaign is AT&T's chance to explain what the industry is going to look like going forward and what its role will be. By taking the AT&T name, the company got a chance to reinvent itself in the marketplace.

People still think about telecom in separate sectors. The walls are coming down. The companies are bigger and they are offering all of these services. It's an idea that's been building over the last decade, but nobody's actually stopped and pointed it out. - Jeff Kagan Quotes

People still think about telecom in separate sectors. The walls are coming down. The companies are bigger and they are offering all of these services. It's an idea that's been building over the last decade, but nobody's actually stopped and pointed it out.

The phone business is a small part of what phones do now. Telecom is moving away from the telephone to consumer electronics. - Jeff Kagan Quotes

The phone business is a small part of what phones do now. Telecom is moving away from the telephone to consumer electronics.

It doesn't get any easier for RIM because more companies want that mobile-messaging business. The market they had to themselves is now something everyone wants a piece of. - Jeff Kagan Quotes

It doesn't get any easier for RIM because more companies want that mobile-messaging business. The market they had to themselves is now something everyone wants a piece of.

There's a new class of entrepreneur out there that's finding new ways to use high-speed service that's draining capacity. - Jeff Kagan Quotes

There's a new class of entrepreneur out there that's finding new ways to use high-speed service that's draining capacity.

Class

Their focus on bundling and broadband seems to be working since they are growing, not losing business, so far. They are losing some customers to the cable TV industry, but the numbers are still strong. - Jeff Kagan Quotes

Their focus on bundling and broadband seems to be working since they are growing, not losing business, so far. They are losing some customers to the cable TV industry, but the numbers are still strong.

With the merger, AT&T is preparing to compete on a new level against cable companies. The battle is beginning. - Jeff Kagan Quotes

With the merger, AT&T is preparing to compete on a new level against cable companies. The battle is beginning.

This technology was in the enterprise and tucked away from sight for a long time. Now that it's hitting the mainstream, the similarities among the technologies are coming to light and everyone's realizing how enormous the potential market is going to be. - Jeff Kagan Quotes

This technology was in the enterprise and tucked away from sight for a long time. Now that it's hitting the mainstream, the similarities among the technologies are coming to light and everyone's realizing how enormous the potential market is going to be.

Carriers would much rather differentiate themselves with service and features rather than price. No one wants to fall behind on building that loyal customer base for all the services that are going to come over that line in the future. - Jeff Kagan Quotes

Carriers would much rather differentiate themselves with service and features rather than price. No one wants to fall behind on building that loyal customer base for all the services that are going to come over that line in the future.

The big cable and phone companies are now offering this service and they have considerable market power to work with. - Jeff Kagan Quotes

The big cable and phone companies are now offering this service and they have considerable market power to work with.

Power

Are the phone companies going to be able to last just by stringing a line into the home? I'm not so sure. It's in everyone's best interest for the phone companies to stay in business, so we're going to have to discuss this issue and come up with a solution. - Jeff Kagan Quotes

Are the phone companies going to be able to last just by stringing a line into the home? I'm not so sure. It's in everyone's best interest for the phone companies to stay in business, so we're going to have to discuss this issue and come up with a solution.

Home

It makes sense for companies to merge. They have higher income and lower expenses as the competitive threat grows. - Jeff Kagan Quotes

It makes sense for companies to merge. They have higher income and lower expenses as the competitive threat grows.

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